The chargeback playbook
Practical guides on winning disputes, assembling evidence, and cutting friendly fraud — built for Shopify merchants.
How Shopify Payments chargebacks work (and how to win them)
A plain-English guide to how Shopify Payments chargebacks flow, the deadlines you're up against, and the evidence that actually wins disputes.
Shopify Chargeback Response Template: What to Write and What to Attach
A chargeback response template for Shopify merchants. The exact structure, what evidence to attach for each reason code, and the mistakes that lose winnable disputes.