The moment a dispute opens on your store, ChargebackWiz assembles a bulletproof evidence packet from your order data — tracking, delivery proof, customer history — and submits it before the deadline. Free, every feature included — you only pay 18% when we win.
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Sources: CNBC/Socure · LexisNexis True Cost of Fraud · Visa · Mastercard.
A chargeback happens when a shopper disputes a card payment with their bank instead of asking your store for a refund. The bank pulls the money back and gives you a short window — usually 7 to 21 days — to prove the order was legitimate.
Miss that deadline and you lose by default.
ChargebackWiz makes sure that never happens. Connected to Shopify Payments, it detects each dispute the instant it opens, assembles reason-specific evidence — tracking and delivery proof, AVS and CVV matches, customer history — and submits it in time. You review and approve each case, or let it run on auto-pilot — and you only pay a percentage when a chargeback is actually won.
Connected to Shopify Payments, ChargebackWiz sees disputes instantly — no inbox-watching, no missed deadlines.
Tracking and delivery confirmation, AVS and CVV matches, customer order history, billing details — matched to the dispute reason code.
A Win Score on every dispute tells you what's worth fighting. Weak cases can auto-refund to avoid unnecessary fees.
One-click approval, or full auto-pilot. Evidence lands with Shopify before the clock runs out — every time.
Purpose-built for merchants who want results without the complexity — live now for Shopify, more platforms coming soon.
Each dispute reason code gets the evidence that actually matters — mapped and assembled for you, in seconds.
Live countdowns plus email reminders at 5, 2, and 1 days out. No dispute slips through by default.
Let ChargebackWiz submit the assembled evidence automatically before each deadline. Fully hands-free.
Open, submitted, won, lost, and total recovered — every dispute and dollar in a single view.
Installs in minutes, reads your order data directly, and lives right inside Shopify admin. No code, no exports. More platforms on the way.
Completely free to use — we take 18% of what we actually recover, versus the 25% incumbents charge. Nothing when we lose.
Failed-payment recovery — automatically win back revenue from failed subscription charges, on the same pay-only-when-we-recover model. Request early access →
Most chargeback tools lock you into a 20–25% cut of every recovery. We give you the choice.
Fair comparison: the big % tools bundle prevention-alert networks (Verifi/Ethoca) we don't — yet. If you want the simplest way to fight disputes on your terms, that's us.
Every feature included. No monthly fee, no tiers, no trial clocks. We take 18% of chargebacks we actually recover — nothing if we lose or don't fight.
Chargeflow charges 25%. We charge 18% — same automation, no per-alert charges, no monthly fee. Cancel anytime.
Questions about fighting your chargebacks? Send a message — we usually reply within a few hours.
Email us directly, or use the form — either way it reaches the team.
✉ support@chargebackwiz.comLet the Wiz assemble your evidence and hit every deadline. Free, every feature included — you only pay 18% when we win.